Keeping pace with the fast-moving digital world whilst facing increasing customer demands has never been more challenging than today. Enterprise agility is the key to meet market pressures, ensure faster response to change, reduce costs, and stay afloat of the competition. The Times has dedicated its supplement from September 13th to Enterprise Agility, in collaboration with Raconteur.
Radtac collaborated with journalist Cath Everett to investigate the challenges faced by organisations, and how an Agile approach focusing on people and mindset change would benefit the business in overcoming those challenges.
Pressures and challenges for today's organisations
The social media savviness of today's consumer creates a difficult challenge for companies. Responding to queries and complaints can no longer take more time than the customer needs to turn to the competition. And, as this was not enough, pressures such as cutting costs, reducing waste, and maximising value remain of critical importance.
Not encouraging at all is the fact that the average lifespan of a company in the Standard and Poor's 500 Index has reduced from 61 years to 18, according to Professor Richard Foster from the University of Yale.
How do companies deal with these pressures to remain competitive and ensure survival? While there may be a few approaches, such as doign without, working with less, doing things better, doing things differently, it is the last two that generate the most value.
Organisational agility can ensure a successful and lasting transformation needed to face these challenges.
Benefits of increased organisational agility
An increased organisational agility will bring multiple benefits to the business. These include:
- Faster response to changing market conditions
- Improved customer satisfaction
- More profitable business results
- Organsisational changes made more quickly and effectively
- Improved employee satisfaction
- Cost savings.
Holy Grail of transformation
To achieve increased customer satisfaction, having the right products and services, and building them efficiently, businesses need to optimise their processes and ensure resources are focused correctly. More than that, the key to successful transformation lies within a business' people - keeping them engaged, motivated and happy.
How can people affect transformation? Implementing successful transformation requires a shift in culture and mindset. Ensuring employees share that mindset and contribute to the culture will determine the success of business transformation.
Over the years, a number of frameworks have appeared that have business transformation as their ultimate goal, enabling teams to deliver great value fast to the customers. Implementing Scaled Agile, Scrum, Kanban or Lean can be challenging if businesses can't introduce the right transformation mindset and approach.
Ensuring successful change
Radtac has been guiding organisations through business transformation since 1998, employing various elements of a variety of Agile frameworks. By doing so, we have made sure that every approach to transforming a business uses the most suited framework, or the most suited combination of elements from a variety of frameworks.
Our work has led to organisations such as Bristol City Council to be on track for making £64 million in savings from fiscal year 2016-2017, by investing in new technology and consolidating separate offices into main hubs generatig revenue.
Successful business transformation is not easy to achieve, but Radtac's proven 'Key' model provides an adaptable, dynamic four-stage approach to enable Agile-based change. This model will guide organisations through transformation whether employing Agile for the first time or scaling Agile across the organisation.
Scaling Agile - The Scaled Agile Framework (SAFe®)
SAFe® is a proven and successful method for implementing Agile across the enterprise. Providing productivity increases between 20-50%, quality improvement of 50%, and 30-75% faster project delivery times, the framework deals with every element involved in the scaling initiative.
One of the most important ideas to take away is the core importance of the people element in any transformation. From ensuring you're partnering with the most highly skilled consultants and certified delivery professionals, to keeping your people engaged and motivated.
That is way, at Radtac, we put people before processes, methods, tools, and, more importantly, we give you the guidance to empower your own people, so you can keep unlocking business potential even without us.