Latest information from Radtac

See all topics

Subscribe to the Radtac blog

Connect with us

Recent Posts

Latest information from Radtac

Stuart Young

Stuart is a professional Business Visualiser with extensive experience and a deep-rooted appreciation for methods of Design Thinking and Agile Ways of working. By combining both creative and analytical skills Stuart contributes to team strategic visioning workshops, planning sessions and retrospectives by offering captivating visuals that crystallise ideas and learning. Stuart facilitates a suite of Design Thinking, Visual Thinking and Agile ways of working workshops to encourage teams to work more visually, making the intangible tangible, catalysing customer centric creativity and driving product innovation. Stuart joined Radtac in 2015 where he continues to assist individuals, teams and organisations with an array of Innovation and visualisation services.
Find me on:

Recent Posts

The art of Customer Journey Mapping

Transforming customer pain points into levers for change

The best products and services can only be designed around the basic needs, motivations and behaviours of your end users, and I can’t think of a simpler, more effective and engaging way to visualise a customer experience than the art of Customer Journey Mapping. 

So, if you embrace Agile Ways of Working, methods of Design Thinking or quite simply want to find an effective way to visualise a customer experience then Customer Journey Mapping is the tool for you!

Read More

Embracing change, evolution and growth

 

Read More

Create awesome personas to build awesome products

01-Sep-2020 09:54:00 Innovation Product Owner Lean Agile

Discover the benefits of persona creation, download our Radtac Persona template and review our simple user guide to using personas.

 

A persona is an adaptable tool that can assist teams to gain greater insight into customer needs and motivations whilst validating design ideas and product market fit. They work really well in product development as they are quick to create and offer a great level of alignment for teams. In fact at Radtac we have developed a template that will allow you to create a persona with ease, helping your teams gain greater customer insight to ensure they are building the right-thing as well as the thing-right. At Radtac we are both method and framework non biased which is why we can see the value of persona creation regardless of whether you are adopting methods of Design Thinking or Agile ways of working. 

Read More

Power up with Power Skills

Investing in the right skills to lead your organisation to success, are Power Skills the new Soft Skills?

Since the 1980’s we have experienced a digital revolution. An age of disruption where technology is a leading factor in the survival of all businesses. Until now organisations striving for continuous improvement have benefited by investing heavily in a workforce with strong technological skills, or so called ‘hard skills’ but is this enough?

Read More

Get your customer’s shoes on: strap up your desirability and innovation laces

 

 

What makes consumers decide to buy your product or service over your competitors? How can you be sure that your services are still aligned to the needs of your end-users? Making time for human-centred design and innovation is essential to stay ahead of the curve and win out against your competition.

Agile alone is not enough! Yes of course creating an environment in which teams can work in shorter cycles to deliver a working product more frequently, incorporate fast feedback loops and adapt to changing conditions will inevitably lead to building the ‘thing right’ but are your teams building the ‘right thing’?

The old adage ‘put yourself in your customer’s shoes’ rings as true in the twenty first century as it did when it was first coined. In today’s intensely competitive, rapidly shifting markets, it’s crucial to have a human-centred mindset from the get go and throughout the product lifecycle. The key is to tie together two imperatives: the ‘desirability factor’ and ‘baking in time for innovation’.

 

Read More

Create User-Centric Products and Features with Product Discovery

11-Sep-2017 11:22:54 Visualisation Graphic templates How-To

What makes consumers decide to buy your product or service? How important is adopting a user-centric approach when planning new features? Why does solving real-life problems matter for your customers? Read this blog to find out.


On my commute into the office today I was struck by the vast array of exciting new products that seemed to flaunt themselves from every angle. The adverts that flash up on my phone whilst nosing around on Social Media, the mesmerising new gadgets that brandish themselves from the centre of the free ad paper, and the cutting edge fashion that lines the high street. I would be lying if I said I wasn’t a little tempted by these goods, but would it be enough to lure me into parting with my well-earned cash?

Read More

How to Use Creative Storyboarding for Business

Creative Storyboarding is a powerful business tool, which can be used to aid alignment and stakeholder engagement. Why settle for complex process maps and weighty project plans, when you can express your message in a visual way, that will resonate better with your stakeholders?

The Braintrust Consulting Group, Business Strategy, 2015

Read More

Motivating Teams for the New Year: A Snapshot of the Meetup Talks

17-Jan-2017 17:48:06 Agile teams Meetup Events staff motivation

 

A New Year arises, we’re back to work, and have deliberated a dry January - but it’s not all doom and gloom. The cold weather and train strikes could not prevent a mass of like-minded people from attending our first ‘Stand Up and Talk Agile’ Open mic meetup of 2017.

Carrying on with the success from previous meetups, we kick-started the session with one open mic slot, and were dazzled in exchange with a generous selection of four thought-provoking talks. Loosely focused around motivating teams, each talk brought new insights that naturally fuelled further discussions and learning.

Nevil Wharton, our very welcoming host for the evening at the Hiscox venue, was first to take to the stage. He discussed the positive impacts that adopting Agile ways of working has had on his team, and the ripple effect this has had on the organisation. He shared the three key ingredients which led to a truly motivated team.

Read More

What We Learned During Our First Agile Open Mic Night

26-Sep-2016 15:35:22 Meetup Agile Events Community

On September 21st, I had the honour to be the host of our first Agile open mic night, held in partnership with HPE.

At Radtac, we think that by being part of a community, we can all share ideas, challenges, and learn from each other. We’re focused on doing whatever we can to support the community and bring our contribution to it. 

That is why it makes perfect sense to us to host an open mic-style Agile Meetup, where people would be encouraged to share ideas within a safe environment of friends and peers, whilst being enabled to grow and shine.

Read More

Autonomy, Mastery and Purpose - The Key to Motivation?

19-Aug-2016 14:15:04 Motivate people Visualisation

 

This might not be the first time you have heard the words Autonomy, Mastery and Purpose, emblazoned within a blog, paraded across a slide or bellowed from the rooftops - especially for those of you that are conference junkies or Meet-up gurus. I have illustrated these three words on multiple occasions, as they are salient points rising at many conferences from the inspiring talk by Daniel Pink.

Due to the ever-growing popularity of Daniel’s renowned talk and video, my desire to share how I have been inspired by these buzzwords may rest on deaf ears. However, I will bravely continue in the hope that I can keep you engaged.

Read More