I was talking to a few friends some weeks ago about what “transforming IT to transform your business” was all about, as I have traditionally spent most of my time in Biotech / Healthcare / Pharmaceutical businesses. They then asked about change and we talked about Agile, Scrum, Atern, Kanban, Leans oftware and then moved the conversation into what change was really all about, I aligned it to making a Soufflé. One of them said I really understand that now, that would make a great blog…..so here it is….radtac, the best soufflé cooks in the business .
The challenges of making a Souffle are analogous to making transformation happen.
Rule One: Know your recipe and have the ingredients and tools available
Rule Two: Prepare ingredients and pre-heat the oven and soufflé dishes
Rule Three: Good simple ingredients – Fresh egg white well separated, well beaten with small bubbles, small amount of flour, good stiff filling to add to egg white for flavour and simple tasty ingredients to add flavour that have as little fat in them as possible.
Rule Four: Cooking utensils – always grease free, the soufflé dish should be smaller rather than larger and well buttered
Rule Five: The right heat for the right size of soufflé
Rule Six: Souffle rises with the steam it creates itself, so success is contained within.
So half baked and half asked or beautifully prepared and beautifully executed to deliver profit and efficiency – it is your choice
So how does that help we with transformation said my friends?
Rule One: Know your recipe and have the ingredients and tools available. One size doesn’t fit all so make sure that your #Transformation people know the broad church of options to add the right variety for your culture. Understand all the ‘why’ you are doing it.
Rule Two: Prepare ingredients and pre-heat the oven and soufflé dishes. Undertake a kickstart programme so you clearly identify the why to the how and what. Have a clear recipe based on your wants and needs to achieve greater profitability or efficiency. Prepare the organisation for success, vision the direction of travel, agree how we are to get there and then outline the what is required to achieve that, three wall workshop.
Rule Three: Good simple ingredients – Fresh egg white well separated, well beaten with small bubbles, small amount of flour, good stiff filling to add to egg white for flavour and simple tasty ingredients to add flavour that have as little fat in them as possible. Make sure that your transformation has consultants that add the right ingredients together in the right quantities. This is where the skills are essential, if the pilot of your holiday jet said “Ladies and gentlemen, welcome aboard, today I will be flying you to Alicante, the weather looks great and I have just re-read the manual, it’s my first flight” you might want to get off. So why do we do change and transformation with the “we are going to deliver significant profitability improvements by changing how we do things, by the way Jim your leading the programme, can you please read this book and we can start on Monday”.
Rule Four: Cooking utensils – always grease free, the soufflé dish should be smaller rather than larger and well-buttered. If you prepare badly and do not facilitate the ability to grow and rise in the organisation you will fail. You must have the agent of change or transformation that helps the cooking ingredients reach their full potential otherwise it is just a pressure cooker of expectation full of failure.
Rule Five: Size and Heat - the right heat for the right size of soufflé. If the organisation is not prepared then the #transformation will fail. If you try to do too much in too big a programme you will see failure. If you try and add more resources and scale #transformation toi quickly or beyond your experience, it will fail. If you add too much heat you may produce a super quick transformation but this either collapses as you remove the heat – read change process / consultants / budget / resources – or it over cooks and fails in the process.
Rule Six: Like the water that makes the steam in a soufflé and causes it to rise, the success of a transformation exists within the organisation. The power of a #transformation process is to combine all the ingredients - the culture and the people with an elegant and fit for purpose approach - to ensure that the power within can be released – let the steam do its job
Unwritten rule Seven: Success is not in the eye of the maître de (CIO / CEO / CFO / CxO), the proof of the pudding is in the eating, or with profits derived from satisfied customers. If you have a great company sometimes you need to introduce new talent to get improvement, our clients tell us that radtac provide the “Best Soufflé cooks in the business”, and we never forget that the proof of the pudding is in the eating.
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